Effective Date: 26 April, 2026

Welcome to Ezdan Mart. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

When you use our website, we may collect:

a) Personal Information

• Full name
• Phone number
• Email address
• Shipping and billing address

b) Order Information

• Products you purchase
• Order history
• Transaction details

c) Payment Information

• For online payments: processed securely via third-party gateways
• For Cash on Delivery (COD): only order confirmation details

d) Technical Data

• IP address
• Browser type
• Device information
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and confirm your orders
• Deliver products to your address
• Contact you for order updates or support
• Improve our website and services
• Detect fraud and ensure security
• Send offers or promotions (only if you agree)

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Delivery partners (for shipping your orders)
• Payment gateways (for secure transactions)
• Service providers (website hosting, analytics, marketing tools)
• Legal authorities if required by law

4. Cash on Delivery (COD)

For COD orders:

• We collect only necessary details (name, phone, address)
• Orders may be confirmed via phone call or SMS
• Fake or suspicious orders may be canceled

5. Cookies

We use cookies to:

• Keep items in your cart
• Improve user experience
• Analyze traffic and performance

You can disable cookies in your browser settings.

6. Data Security

We take reasonable steps to protect your data:

• SSL encryption
• Secure servers
• Limited access to personal information

However, no system is completely secure.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Unsubscribe from marketing messages

Contact us at: ezdanmart.offical@gamil.com

8. Third-Party Services

We may use third-party tools (like payment gateways or analytics). Their privacy policies apply to your interactions with them.

9. Children’s Privacy

Our website is not intended for children under 13.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

11. Contact Us

If you have questions, contact us:

• Email: ezdanmart.official@gamil.com
• Phone: +880 1885-885926
• Address: 181/1, Alomnagar, Rangpur City